1. Agreement to Terms

By accessing or using our website, services, or any software (the “Services”), you agree to these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use our services.

2. Eligibility & Account

• You must be at least 18 years old or of legal capacity to enter contracts.

• You must provide accurate, complete, and current information when registering or using services.

• You are responsible for maintaining the confidentiality of your account credentials (username, password).

• Unauthorized use: you must notify us immediately of any breach of security or unauthorized access.

3. Services / Use of Services

• We provide logistics, freight forwarding, shipment, warehousing, dispatch, supply chain services (or as applicable).

• You may use our services only for lawful purposes and in compliance with these Terms.

• You agree not to misuse the services (e.g., illegal goods, violating export/import laws, infringing IP rights, spamming, hacking).

• We may suspend or terminate your access for violations.

4. Orders, Quotes & Payments

• You submit requests / orders / quotations via forms or communication.

• All orders are subject to acceptance by us.

• Prices, fees, and charges are as stated; taxes (customs, duties, VAT, etc.) may apply.

• Payment must be made as per agreed terms (e.g. deposit, full payment, cash on delivery, prepayment).

• If payment fails, we may delay or cancel services to you.

5. Shipping, Delivery & Risk

• We will attempt to deliver goods in the timeframe agreed, but delays may occur (customs, force majeure, etc.).

• Risk of loss or damage may pass to you when goods are handed to carrier or upon delivery, unless otherwise agreed.

• You are responsible for providing accurate delivery addresses, customs documentation, etc.

• We are not liable for delays or losses caused by factors beyond our control (e.g. weather, strikes, government interventions).

6. Cancellation, Refunds & Returns

• If you wish to cancel an order request, you must inform us in writing before we begin operations.

• Once we have committed resources (shipping, documentation, handling), cancellation may not be fully refundable.

• Refunds (if any) will be at our discretion minus costs incurred.

• Returns of goods (if applicable) are subject to inspection, condition, and you may bear shipping costs.

7. Intellectual Property

• All content, designs, logos, trademarks, software, and materials on the website and in our services are owned by or licensed to us.

• You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent.

• If you submit reviews, comments, or other content, you grant us a nonexclusive, royalty-free, worldwide, perpetual license to use that content.

8. Disclaimers & Limitation of Liability

• Our services are provided “as is” and “as available.” We disclaim all warranties, whether express, implied, statutory (e.g. merchantability, fitness for a particular purpose).

• We do not guarantee error-free operation, uninterrupted access, or accuracy of all content.

• In no event will we (or our officers, employees, agents) be liable for indirect, incidental, special, consequential, punitive damages (e.g. loss of profits, loss of data) arising from or in connection with your use of services, even if we have been advised of the possibility of such damages.

• Our total liability to you for any claim arising out of or in connection with these Terms will not exceed the fees you paid us in the prior [12 months] (or another cap).

9. Indemnification

You agree to indemnify, defend, and hold harmless You Break It We Fix It LLC and its affiliates, officers, agents, employees, from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms

• Your use of the services

• Your violation of laws, rights of third parties, etc.

10. Termination

We may suspend or terminate your access to services at any time (with or without cause), including for violation of these Terms.
Upon termination, your rights to use the services cease, and we may delete or refuse to provide access to your data or account.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [Your State/Country].

• Any disputes will be resolved via binding arbitration (or courts—your choice) in [location].

• You agree to waive class actions (if so desired).

12. Severability & Waiver

• If any term is held invalid or unenforceable, that portion is severed, and the rest remains in effect.

• Our failure to enforce any right under these Terms does not constitute a waiver of that right.

13. Changes to Terms

We may revise these Terms at any time. We will post the updated version on this page. Continued use means you accept the changes. For major changes, we may send you notice (e.g. email) before they take effect.

14. Contact Information

If you have questions, complaints, or requests regarding these Terms, contact:

You Break It We Fix It LLC

Email: info@youbreakitwefixitllc.com
Address: 409 N RailRoad ST Rowland, NC 28383